We are your first point of contact for all IT services
Call us at: 647-848-2198
Email: support@oleh.ca
We provide Managed I.T., Consulting and Solutions services for business customers. Acting as single point of contact responsible for rapid restoration and
service fulfillment related to Information technology (IT).
Receiving and recording of all inquiries from all IT Services
clients. Capturing all relevant information from the client on the
first contact. Providing an initial assessment and attempting first
call resolution, if appropriate.
Determining urgency and impact levels (prioritization) for an
incident if it cannot be resolved during initial contact to the
Service Desk.
Dispatching technician to your site and provide fast and professional assistance in Toronto and GTA.
